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Moving Forward

Further Examination
Despite the tremendous amount of empirical data that has been compiled, there is still no consensus with regard to how the current technology diffusion rates should be interpreted. Numerous organizations have conducted in-depth analyses of how various policy initiatives and socioeconomic factors affect the accessibility of Internet technologies. These differences of opinion tend to fall along a number of different ideological boundaries. Will the invisible hand of the market economy be enough to correct disparities in the diffusion of Internet technologies? Do the existing differences in the accessibility of these technologies represent a form of “Digital Apartheid” or, are they representative of a more benign divide? Whatever the conclusion, the underlying question pertains to how the Internet is viewed as a medium. Specifically, the question really pertains to whether the Internet is merely a mechanism for delivering content and services, or a tool that is capable of inducing unprecedented individual empowerment.

Lincoln Hoewing: Analyzing the digital divide real video

Digital Opportunity Overview

The road to consensus within the digital opportunity discussion is littered with various off ramps and exits. Identifying which applications, policies, and technologies are of the greatest importance is a matter of constant contention. Effective consensus building requires an understanding of all the unique attributes that make up this discussion. Using an access oriented approach allows for the development of a comprehensive view of these unique factors in relation to one another.
  • Ernest J. Wilson III (An analysis of the global dimensions of the Digital Divide, and companion paper to Robert Knowling's "Briefing The President" paper)

Physical / Infrastructure Access: This area of access addresses the importance of an adequate telecommunications infrastructure and the physical presence of hardware such as personal computers and modems. This component of the digital opportunity discussion encompasses a number of issues including Teledensity and broadband penetration

Congressman Bob Goodlatte: Broadband and the Digital Divide real video

Design Access: Physical access can do little good if potential users cannot take advantage of the opportunities afforded. Design access addresses the need for tools and resources that permit all individuals, regardless of their ability, to have a positive and effective user experience. The Internet has the potential to enable participation by individuals with disabilities in a wide variety of activities.

Content Access: Pertains to the availability of pertinent and useful content and services for all users within society. Providing relevant content and services is an integral aspect of overcoming literacy and language barriers.

Cognitive Access: Users must be educated with regard to how the Internet and its associated technologies can be utilized to find information and services that are of value to them. This form of access underlines the need for effective training and education initiatives for all users. A disparity in the ability of users to effectively use information technologies could have major implications in rural, urban and third world communities.

Lincoln Hoewing: Resons why some are still not online real video

Economic Access: Represents the economic limitations of both individual users and larger communities. These economic factors can substantially impact the ability of disadvantaged parties to procure the basic tools and services necessary to develop and utilize Internet technologies effectively.

Carolyn Chin: Economics/Content/Education real video


Institutional and Political Access: Underlines the various organizations and government agencies that develop and manipulate policy, and how their actions affect the accessibility of Internet technologies. These actions include Internet governance, fiscal policy, subsidization, private sector initiatives and the ability of users to provide input into policy development processes.

Mark Lloyd: the Importance of policy real video

Anthony Wilhelm: Developing effective policy initiatives real video

A Platform for Further Investigation
It is imperative that the examination of this issue move beyond semantics and political rhetoric. Differences of opinion regarding approaches to development are to be expected, yet there is an obvious need to build consensuses around a definition, metric, and benchmark for evaluating the current status and future progression of an issue with such tremendous implications. The individual components of this discussion must be outlined so that there is a clear understanding of what digital opportunity refers to. This definition must speak to both the nature and function of the Internet in our global community. This definition can serve as the foundation for the development of a comprehensive metric based on essential elements outline in the definition. This metric can than be used to establish a benchmark which would serve as a platform for further investigation. It is the belief of the IEF and CED that an open and comprehensive dialogue on these issues is necessary to develop an effective definition, metric and benchmark for evaluating the digital opportunity gap.

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"A Dialogue on the Digital Divide"
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Areas of Consensus
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